Look for the reminder email
Check your inbox, spam and junk folders for an account-recovery message from Service Assistant.
Account recovery FAQsEnter the email address connected to your Service Assistant account. Joomla will send your username or the available account-recovery instructions to that address.
Complete the Joomla form below using the email address connected to your account.
Joomla will send the available username reminder or account-recovery instructions to your registered email address.
Check your inbox, spam and junk folders for an account-recovery message from Service Assistant.
Account recovery FAQsOnce you have confirmed your username, return to the login page and use it with your existing password.
Go to loginUse the password-reset page after confirming the email address connected to your account.
Reset my passwordA username may not be enough to access an account, but it is still part of your login information. Do not post it publicly or send it alongside your password.
The reminder can only be sent to the email address currently linked to an existing account.
Username reminder emails may occasionally be filtered away from your main inbox.
Recheck the address entered in the reminder form for typing errors or an old email account.
Allow the first email to arrive before submitting the form again, as several messages can cause confusion.